Information we collect
We collect information you choose to provide when you request travel assistance, book a consultation, join our email list, communicate with us, or arrange travel. This may include your name, email address, telephone number, travel preferences, trip details, and the information reasonably required to service a reservation.
Our website may also receive limited technical information such as browser type, device information, pages visited, and approximate location through hosting, security, or analytics services.
How we use information
We use personal information to respond to inquiries, provide consultations, research and arrange travel, manage reservations, deliver documents and service messages, maintain business records, improve our website, protect against misuse, and comply with legal obligations.
With your permission, we may also send destination inspiration, agency news, or promotional communications. You may unsubscribe from marketing at any time.
When information is shared
We do not sell personal information. We share information only when reasonably necessary to provide requested services, operate our business, or comply with law.
- Travel suppliers such as airlines, cruise lines, hotels, tour operators, transportation providers, and travel protection companies.
- Service providers supporting email, itinerary delivery, forms, hosting, security, payment processing, customer communication, and business operations.
- Government authorities, regulators, courts, or other parties when disclosure is legally required or necessary to protect rights and safety.
Payments and sensitive travel details
Payment card information may be collected or processed through supplier or payment-service systems. Blu Eyes Travel does not intentionally store complete payment card numbers on this public website.
Passport details, birth dates, known-traveler numbers, health information, or other sensitive details should be provided only through a secure method approved for the applicable booking—not through an ordinary website contact or email-list form.
Cookies and website technology
Our website and service providers may use cookies or similar technologies that are necessary for security, functionality, preferences, and performance measurement. If optional analytics or advertising technologies are added, we will provide any notice or choice required by applicable law.
You can control many cookies through your browser settings, although disabling essential technology may affect website operation.
Data retention and security
We retain information for as long as reasonably necessary to provide services, maintain booking and financial records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods may vary based on the type of information and the supplier involved.
We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask to review, correct, or delete personal information we maintain, subject to booking, accounting, supplier, and legal retention requirements. You may also withdraw marketing consent or unsubscribe from promotional emails at any time.
To make a privacy request, contact traveldept@blueyestravel.com. We may need to verify your identity before completing certain requests.
Third-party websites
Our website may link to supplier, scheduling, itinerary, social-media, or other third-party services. Their privacy practices and content are controlled by those parties. We encourage you to review their policies before submitting information.
Children’s privacy
Our website is not directed to children under 13. Information about a minor traveler should be provided by a parent, guardian, or authorized adult only when necessary for requested travel services.
Policy updates
We may update this Privacy Policy when our practices, technology, suppliers, or legal obligations change. The revised policy will be posted here with a new effective date.